Responsible Gaming at 11IC
At 11IC, we are committed to promoting responsible gaming practices to ensure that all our players enjoy a safe and enjoyable experience. We understand that gaming should be a form of entertainment and not a source of stress or harm. This page provides important information about the tools and measures we have in place to help you play responsibly.
Setting Limits
One of the key ways to maintain control over your gaming is by setting personal limits. At 11IC, you can establish various limits on your account, including deposit limits, loss limits, and session time limits. These tools are designed to help you manage your gaming activity and prevent it from becoming problematic.
Setting limits is a proactive step that allows you to enjoy gaming within your means. You can adjust these limits at any time through your account settings, but some limits may have a cooling-off period before changes take effect to help reinforce responsible behaviour.
Self-Exclusion Options
If you feel that you need to take a break from gaming, 11IC offers self-exclusion options. Self-exclusion allows you to temporarily or permanently suspend your access to the gaming platform. This can be an effective way to step back and regain control if you find gaming is affecting your wellbeing.
During the self-exclusion period, you will not be able to log in or place bets. After the exclusion period ends, you can choose to resume gaming or extend the self-exclusion if needed. Our support team is available to assist you with this process.
Safety Tools and Account Protection
We prioritise the safety and security of our players. 11IC employs various safety tools to protect your account and personal information. These include secure login procedures, encryption technologies, and monitoring systems to detect unusual activity.
We encourage all players to use strong, unique passwords and to keep their account details confidential. If you suspect any unauthorised access or have concerns about your account security, please contact our support team immediately.
Age Restrictions
11IC is committed to preventing underage gambling. By law and company policy, only individuals who meet the minimum legal age requirement are permitted to register and play on our platform. We use verification processes to confirm the age of all players before allowing access.
If you are underage or suspect that someone underage is using the platform, please notify us immediately. Protecting minors from gambling is a responsibility we take seriously.
Support and Resources
If you or someone you know is experiencing difficulties related to gaming, 11IC encourages seeking help. We provide information about support organisations and resources that specialise in gambling-related issues.
Our customer support team is also available to provide guidance and assist with any concerns you may have about your gaming habits. Remember, seeking help is a sign of strength and an important step towards maintaining a healthy relationship with gaming.
Conclusion
Responsible gaming is at the heart of 11IC’s values. We strive to provide a safe environment where players can enjoy gaming responsibly. By using the tools and resources available, setting limits, and seeking support when needed, you can ensure that your gaming experience remains positive and enjoyable.
For more information or assistance, please contact our support team or visit the responsible gaming section on our website.